How To Leverage Skills-testing and Behavioural Style-testing to Create an Engaging Working Environment.
Did you know, that according to a2013 Gallup research poll, 75% of employees in Australia/New Zealand are not engaged, or actively disengaged, in their workplace. The main reason for this high percentage is an unhealthy working environment. The figure should be of great concern to employers as it means they are not getting the most out of their staff. In fact, disengaged staff results in loss of productivity costing our country billions of dollars each year.
Another big issue Australia has been facing for a while is the rapid increase in mental health issues triggered by an unhealthy working environment.
WhoseResponsibility Is It?
Although a number of employers go togreat lengths relying on skills-testing, only a small percentage of employers behavioural/communicationstyle-test their employees and continue these processesafter employment. It is a job half done.
The responsibility falls on the employer. Without workplace harmony, noone wins.
How To Create A Healthy Environment
So how can employers create an environment in which theirstaff are supported and engaged?
One of the best tools you can provide your employees with is the ability to understand different communication styles. Not being able to ‘read’ other people can cause angst,misunderstandings, conflict, gossip, bullying, absenteeism and mental health issues within the workplace. This ultimately results in disengaged employees, absentism, increase in staff-turnover, loss of productivity and workplace disharmony.
Want To Join The Group Of The Most Influential Leaders In This Country?
On top of the need to bothskills-test and behavioural/communication style-test employees, I believe theway forward for employers and management would benefit greatly from implementingbrain-friendly leadership strategies.
Brain-friendly leadership strategies are techniques based on neuroscience principles in understanding the way in which the brain processes cues from our environment. Strategies are developed and implemented to compliment our brain’s natural organisational structure and networks, allowing employees to more effectively handle stressful or complex situations and better deal with change.
In the United States Neuro Leadership is widely used and employers who have taken on these strategies have seen a dramatic improvement in employee happiness and productivity. If you want to be on the forefoot when it comes to leadership in Australia, you need to follow suit.
There are also other things that employers can do, to create an engaged working environment.
Here are my four “must-haves” fora really good working environment:
- Teach your employees how to recognise and dealwith different behavioural/communication styles
- Management (and anyone with at least one personreporting to them), must lead withbrain-friendly leadership strategies in mind
- Open-door policy – An employee must have an HR person or manager, whom they can trust.Someone they know they can turn to at any time should an issue arise, no matter how large or small
- Larger scale companies must have a dedicated human resources person whose job is to deal with people only. Someone who is solely responsible for the welfare of the employees. I do not believe you can have a finger on the pulse while chasing deadlines completing reports and statistics.
Michella Francis is the founding director of Venus Consulting. With extensive experience in HR, managing workplaces and conflict resolution, Michella is passionate about helping employers create a harmonious and productive workplace. Her qualifications in neuroscience and behavioural/communication style testing have seen her develop a range of effective seminars and programs that have a deep impact on enhancing workplace relations and building healthy work environments.Michella is also a nationally accredited mediator.
If you would like to know more about how Michella can assist your workplace you can contact her on +61 401 461 421